Computers and Design in ContextMorten Kyng, Lars Mathiassen MIT Press, 1997 - 418 pages The contributors to this book address both the pragmatic approach of direct collaboration between designers and users (known as participatory design) and the more conceptual approach that incorporates complementary perspectives to help designers come up with better solutions. The volume brings together different computer-related research disciplines, including computer-supported cooperative work (CSCW), human-computer interaction (HCI), and software engineering, as well as social science disciplines concerned with the design and use of computer artifacts. |
Contents
Participatory Design in the Toolbelt | 1 |
Some Perspectives on | 27 |
Customization Integration | 51 |
Design for Heterogeneity | 77 |
What Kind of Car Is This Sales Support System? On Styles Artifacts | 111 |
Representation Reflection | 145 |
Computers in ContextBut in Which Context? | 171 |
Toward a Cooperative Experimental System Development | 201 |
Designing Stakeholder Expectations in the Implementation of | 239 |
Renewing Old Agendas for Cooperative Design | 267 |
Design in GroupsAnd All That Jazz | 289 |
Speech Acts On Trial | 317 |
Ethnocritical Heuristics for Reflecting on Work with Users | 349 |
An Information Systems Research Framework for the Organizational | 381 |
Contributors Addresses | 401 |
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Common terms and phrases
Aarhus abstraction action research activities analysis application approach aspects Bjerknes Bødker Bratteteig car park CESD chapter communication components computer systems concept concerns constraints context cooperative design create creative CSCW culture database design process design rationale discussion documents domain ethnocriticism example experience flowchart focus framework function Greenbaum Grønbæk heuristics human-computer interaction HyperCard hypermedia IKEA illocutionary act implementation important information systems integration interaction interpretation involved issues Kyng language Lucy Suchman Lund University ment Mogensen NetSys object-oriented operative image organizational participants participatory design perspective practice problems product development professional programming prototypes proximity card representations role sales support system Scandinavian schema situation social specific speech act theory stakeholders structure style Suchman superpatterns system design systems development tailoring technical techniques Telenor tion toolbelt traditional Trigg understanding University of Brighton usability evaluator visions voice menus workers